Friday, January 11, 2013

Website Changes and We Need Your Feedback!

Happy Friday, everyone!  This is just going to be a real quick email to fill you in on what's been going on this week.

As you know, we have been very busy with a website upgrade.  This has brought some very welcome changes and improvements that we've been working on for a long time!  Below are some of the highlights:


In the past, we offered Streaming Videos.  While those were good, it limited our customers because you could only watch them from an active Internet connection, and you couldn't save them.  Well, have no fear, because we have REVAMPED the way we offer downloadable products now, and you can now SAVE (ie DOWNLOAD) the files to your computer to watch offline!

The process couldn't be easier.  Simply browse our DVD DOWNLOAD category on our website (, and once we process your order, you will have access to the file on our website.  You can then choose to watch it online through the free video player that we embed on our website, or you can SAVE the files to your computer to watch offline.

We are offering new DVD Downloads almost every day, so be sure to check back daily!


One of the most common questions we get is always, "When will my order ship?"  While I have gone to great lengths to let my customers know how long an individual item takes to ship (on the product's description page), I did some more coding and made things even simpler for you guys.

So now, no matter what products you're purchasing, as soon as you add an item to your shopping cart, you will see our HIGHLIGHTED Shipping Estimation time displayed right there for you!  While it's not a guarantee, it's a pretty darn close estimation as to when your order will ship based on the items in your shopping cart.

Try it out and see!  Add some items and you will know before purchase exactly when we EXPECT to ship the order.  NOTE: We usually ship EARLIER than the estimated time, but we always publish a little extra time to allow for unexpected delays with UPS deliveries.


The biggest issue we've been hearing about is the removal of the Wish List feature on our website.  The reason why it's gone is because the software developers for that module haven't yet updated it with new/improved code to be compatible with our new software.

So even though the Wish List is currently gone, the DATA and all your saved items are still there in our database.  It's just inaccessible until we can get the program back up and running (no current ETA).

However, I want your FEEDBACK on this issue.  To me, the MAIN purpose of a Wish List is to serve two purposes:
  1. To save items that you want to purchase later
  2. To email the list to friends and family so that they can purchase items for you
Now, my question to you Wish List users is this: How many of you actually used the email Wish List function?  In other words, did you mainly use your Wish List to SAVE ITEMS for later, or did you seriously utilize the email feature to send to people?

The reason why I ask is because we do have an alternative program called the "Save For Later" program.  It works much like a wish list, where it will allow you to SAVE items into a private shopping cart, allowing you to ADD/REMOVE them as you see fit.  However, there is no EMAIL function, and I don't know if I can port all your old Wish List items into it.  I can try, but I haven't played around with it yet, so let's assume that I can't.  Would you find this Save For Later program useful (and a worthy replacement of the old Wish List program)?

I want to know your thoughts, so let me know!

Your friend in magic,
- Jeff Mash
MJM Magic, Inc.

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