Hidey-ho, everyone! Just wanted to drop this little update to THANK each and every one of you for continuing to be a part of our MJM family! Last month (July) proved to be the biggest July we've ever had in the last couple of years!
A large part of that had to do with the promotions we continue to have where we give away lots of free stuff, but I honestly feel that the MAIN reason why we continue to grow is because of YOU. Word of mouth and positive testimonials are what we live for, and that's the real fuel behind our success. Unlike other companies, we don't dump a lot of money into advertising or flashy ads. Why? Simply because that would focus on US US US. We would rather focus on YOU YOU YOU. That is what makes people continue to come back to us.
It sounds corny, but it's true. We literally try to put our customers above everything else, including our own employees sometimes! That means working after hours to answer emails, coming in on days off to pre-package orders over the weekend, you name it, we've done it. Heck, when my second daughter (Katelyn) was born in 2007, I drove back and forth every day from the hospital (60 miles away in Mountain View, CA) to process MJM orders for customers......and when I was finished, I would turn around and head back to the hospital to be with my family. I did that everyday for the 5 days/nights that my wife was in the hospital.
Being as large as we are, I personally have spoken to a lot of other magic store owners in the industry, and I've always believed that "there are plenty of people out there for everyone." I want other stores to succeed just like I want MJM to succeed. I want others to do well because I know that the same will come back to me. I'm a big believer in Karma, which is another reason why I don't run the company with dirty tactics or try to undermine anyone else in the industry.
So again, thank you for continuing to support our store and be a part of the success. We plan on giving away a lot more items before years end, AND bringing you more exclusives like Ghost Tag and Crimson Deck which you can only get in our store!
Our door is always open....feel free to contact us if you have any questions! I have lots of big ideas coming for MJM Magic that involve each and every one of you, and I can't wait to share them with you.
Keep smiling,
- Jeff
Wednesday, August 05, 2009
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